Ignite Consulting Group
We are results driven And
your #1 customer service solution
About Us
Great business owners treat employees like they matter, because they do!
Ignite is genuinely committed to you and your team! Our team of consultants and coaches are here to grow your business. We work diligently to see a massive increase in your monthly revenue, attract and gain new customers, and increase employee engagement and employee retention. We provide all of our clients with the best-customized and personalized experience.
Motivation
Motivated employees are 87% less likely to resign.
Engagement
Only 15% of employees worldwide feel engaged.
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Our Services
Restaurant Consulting
As your consultant, we offer a customized strategy for your customer service operations. We collaborate with our clients while providing advice and expertise to clients to help them improve their overall business performance. We also provide feedback on food production, employee engagement, and obtaining new customers. Our goal is to increase profits, enhance customer service experience, and retain customers.
Employment Coaching
Engaged employees are empowered, employees. We want your employees to grow professionally and personally. We want your employees to succeed in work and in life. Our coaches believe in providing a personalized and customized experience to ensure clients are growing, learning, and becoming more marketable. With our customized coaching, our goal is to equip employees with the proper soft skills to increase companies’ revenue and become more marketable employees.
Group Sessions
We bring the personalized experience to learning in a group setting. With our group sessions, employees are able to brainstorm, collaborate, participate in interactive activities, and gain feedback from other individuals that are meant to ensure the absorption of information. Our group sessions are offered monthly or as needed for training.
Our Goal is to
Change the Narrative
The investment means increasing this solution
94% of U.S. restaurant industry diners base their dining decisions off online reviews.
83% of customers are more likely to continue doing business with a brand that has a loyalty program.
A customer who has had a bad dining experience will tell an average of 16 people about their experience. Meaning 17 people who will never visit your restaurant. If the customer you lost was worth $1,000 in annual revenue. That is a total of $17,000 per year, per customer.
Out of foodservice guests with a positive experience, 60% said they’d dine at that restaurant more frequently, 39% said a good experience would encourage them to spend more, and 41% recommended the restaurant to family and friends.
86% of Millennials try a new restaurant and 28% of Millennials are willing to pay more at restaurants if it means employees are paid higher wages. Plus, compared to 16% of Gen X restaurant industry diners, 24% of Millennials say where they choose to dine reflects who they are as a person.
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Reviews
Testimonials
Amanda
The Peanut Bar and Grille
“I had been debating on how to add more employee training because I was afraid that they wouldn’t benefit or find the time. After tweaking my business hours once a week, I was able to schedule the needed training and invest in my employee’s professional development.”
Christie
Buffalo Wild Wings
“Working with Ignite revolutionized my business. They identified gaps in my systems and exactly how to fix them. By following their advice, I was able to 10x my revenue in the first 90 days of working with them!”
Ryan
The Corner Cafe
“I was tired of working long hours for every penny I earned in revenue. Ignite helped me identify what aspects of my business I needed to focus on, and what I could delegate to managers and employees. They saved me 10 hours a week just by delegating, so I could focus on making more revenue. In turn, we gained more returning customers and restructured our loyalty program.”
Our expertise paired with passion fuels massive results. We are driven by effective change and are here to help you execute your mission.
Partners
Our Clients
Address
Ignite Consulting
Los Angeles, CA, US 90039
Opening hours
Mon-Sat: 7 AM – 6 PM
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